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Malpensa Service srl. undertakes to safeguard user’s privacy and expresses its responsibility about the safeness of client’s data. Under the Article 13 of the Italian legislative decree n. 196/2003 and Article 13 of the UE Regulation n. 679/2016 we want to provide clear and simple information on how we process your personal data.


The data controller is Malpensa Service srl.

Registered office: Via Papa Giovanni XXIII, 206, Cardano al Campo (VA)

Fiscal code/VAT: 02256440021


Personal data means all the information relating to the user that allows us to identify him, such as name, contact details, booking reference number, payment details and information about his access to our website.

Personal data collected are divided into the following categories:

Data provided by the user:

in the booking request you will have to provide the following information: your name and surname, your contact details (e-mail address and telephone number), information about the car – the subject of the service – and details about your trip (the date of departure and arrival and the airport of departure and destination).

For online booking, additional billing information will be required. In the case of an individual, the name, surname, address and fiscal code will be required. In case of a company will be required the company name, the VAT number or the fiscal code and the address.

For the registration to the reserved area, in the case of an individual, the e-mail address, name and surname, telephone number, address, fiscal code or VAT number and information on the cars covered by the service will be requested. In case of company or agency will be required company data such as the company name, the website, its contact details, fiscal code or VAT number; in addition, the name, surname and contact details of a contact person will also be required.

Data collected by third parties:

During the access to our website and at the moment of the reservation, we will collect data that will be provided by third-party services, such as:

Google Analytics (Google Inc.):

Google Analytics is a web analytics service provided by Google Inc. ("Google").
Google uses the personal data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the personal data to contextualise and personalize the advertisements of its ad network.
The data collected by Google Analytics allow us to collect the following information:

  • a) the browser of your device and the operating system;
    b) the IP address of the device you are using;
    c) our web pages you are visiting;
    d) the links you click on while using our services;
    e) information on the user accessing our site (such as demographics, interests, geographical data).

Google Adwords (Google Inc.):

This website uses the Google AdWords persistent cookie provided by Google Inc. ("Google"): it’s a service that allows Google and its partners to display advertising messages based on the user's demands, thanks to a tracking and profiling system for advertising purposes that also uses the keywords entered by the same subject during his search. The maximum retention period for data collected with Google AdWords is 12 months.


Data voluntarily provided will be processed for the following purposes:
- Reservation of parking and possible sending of information requested by yourself;
- administrative activities strictly connected and finalised to the management of relations with customers (ex: acquisition of preliminary information on the conclusion of a contract, execution of transactions on the basis of obligations due to contracts concluded with customers, etc.);
- accounting activity (issuing of invoices, preparation of payments);
- supply of goods and services and for the protection of credit positions deriving from them;
- information activities, for the formalization of requests for information on our service and for the preparation of estimates or offers;
- subscription to a mailing list, informative - commercial and statistics activity, up to your opposition.


Your personal data are subjected to both paper and electronic and/or automated processing. Malpensa Service srl. has adequate policies and has implemented technical and organizational measures to safeguard and protect personal data from illegal or unauthorized access, accidental loss or destruction, damage, illegal or unauthorized use and disclosure. We will also take all reasonable precautions to ensure that our personnel and employees who have access to your personal data have received appropriate training. In any case, please note that any transmission of data on the web is not completely secure and, as such, must be carried out at your own risk. Although we will do our best to protect your personal data, Malpensa Service srl. cannot guarantee the security of personal data transmitted through this website.


In compliance with the provisions of the Article 5, paragraph 1 letter e) of the UE Regulation 2016/679 the personal data collected will be stored in a form that allows identification of data subjects for a period of time no longer than necessary to meet the purpose for which they were processed. If we process the data for several purposes, they will be deleted or saved in a format that does not allow us to reach any direct conclusion in relation to your identity, as soon as the last specific purpose has been fulfilled.


personal data will not be transferred abroad, neither inside nor outside the European Union.


When we process your personal data, you become the owner of a series of rights that you can exercise at any time. Below we provide you an overview of these rights, as well as what they entail for you:
Right to access and correct your personal data:
You have the right - at any time - to access your data, correct or update it. We will take appropriate measures to ensure that your data that we maintain and process on an ongoing basis is kept correct, complete, up-to-date and relevant, based on the most recent information you provide.
To exercise this right, we invite you to write to info@jetpark.it
Right to data portability:
Your personal data may be transferred, copied or transmitted in electronic format. This right can be exercised by you only when:
a) the treatment is based on your consent;
b) the processing is carried out by us to execute a contract;
the treatment is carried out with automated tools.
If you want to exercise your right to portability, please write an email to info@jetpark.it
Right to the limitation of treatment:
You have the right to request the limitation on the processing of your personal data if:
a) you believe that your personal data are not correct;
b) the personal data has not been treated in compliance with the provisions of the law, but instead of asking us to cancel it, we prefer that we proceed to limit its processing;
c) we no longer need your personal data that we have collected, but ask for data to assert or exercise a right or to defend yourself in a trial;
d) you are opposed to the processing of your personal data and you are waiting to know if your interests in support of this opposition prevail over the reasons that legitimize the processing of your data.
If you want to limit the processing by us of your personal data, we ask you to let us know so we invite you to write an email to the address info@jetpark.it in order to allow us to take all the necessary measures to meet your request in compliance with the provisions from the law.
Right to cancel your personal data:
You have the right to request the complete cancellation of your data, if:
a) your personal data are no longer necessary for the purposes for which we have collected them;
b) you revoke the consent previously given to the processing of your personal data, and there is no other legal purpose to continue processing those data;
c) you oppose the processing of your personal data for direct marketing purposes;
d) you oppose the processing of your personal data for legitimate interests of the Malpensa Service srl. (such as to improve the entire user experience on the websites);
e) personal data has not been processed according to the provisions of the law;
f) your personal data must be deleted in compliance with the law.

If you want to delete the personal data we have collected about you, please let us know by writing an email to the address info@jetpark.it. We will take all measures reasonably necessary to fulfil your request in compliance with the law.
Right to oppose the processing of data:
You have the right to object to the processing of your personal data at any time. For this, we invite you to write an email to the address info@jetpark.it
Right to make a complaint to the competent authority:
You have the right to complain directly to the competent authority about how we process personal data.


The recipient of the processed data is Malpensa Service srl.
Registered office: Via Papa Giovanni XXIII, 206, Cardano al Campo (VA)
Fiscal code/VAT: 02256440021
For any questions, comments or complaints regarding this Privacy Policy or the processing of your personal data, you can contact Malpensa Service srl., based at Via Papa Giovanni XXIII, 206, Cardano al Campo (VA),
by email to info@jetpark.it,
by phone to (+39) 0331.25.90.60